Sapho’s House

What is personal data – Processing of Personal Data

The term Personal Data refers to any information of natural persons such as name, postal address, contact telephone number, e-mail address, identity number, VAT number, residential address, passport, bank account number, etc., which can be used to determine identity of a natural person, hereinafter “Personal Data or Data”. Processing of Personal Data is any act of collection, registration, organization, storage, use, transmission to third parties, etc. of personal data.

 

What personal data we collect

Contact Form

In the event that you choose to contact us using our contact form and book a room, in addition to your message, you will need to fill in your name, tax identification number (TIN), a contact phone number, e-mail address and, when paying, your transaction bank card. These are necessary in order to be able to contact you directly in order to respond to the request for the use of services and information about your reservation. Your IP address is automatically recorded.

 
 

Purpose of personal data processing

We collect your Data solely for the purposes of:

  1. The accommodation service provided in our apartments (indicative: accommodation reservation identification, etc.),
  2. To process financial transactions (indicative: payment confirmation, etc.)
  3. To comply with the obligations imposed by the applicable legislation and the tax obligations, e.g. issuing an invoice or receipt etc.,
  4. For statistical purposes, ensuring an appropriate level of security.
  5. To update offers, promote, advertise our services.

Embedded content from other websites

Posts on this website may have embedded content (eg images, videos, plugins) from other websites (eg YouTube, Facebook). Embedded content behaves in the same way as if the user had visited the websites from which it originated.

These sites may collect data about you, use cookies, incorporate additional tracking from third-party services, and record your interaction with that content (including your interaction with the content if you have an account on the site and are logged in).

Google Analytics

This website uses the Google Analytics service. The data recorded by the service is anonymous and relates to traffic information for each visitor, such as pages visited by a user, time spent on each page and geographic origin of views. By using the website, you declare that you accept the recording of this data.

How long we keep your data

The data you submit in the contact form is kept indefinitely. In particular, the retention period of the Data is determined by the retention obligation imposed by the applicable legal framework, as well as the legal framework governing our tax obligations. It is possible to extend the duration of the retention of the Data for the purposes of proving before the courts the fulfillment of contractual obligations by the company or in case it requires a rule of law or compliance with instructions of Public or Independent Authorities.

What rights do you have to your data?

  • You have the right to access your personal data. This means that you have the right to be informed by us if we are processing your Data. If we process your Data, you can ask to be informed about the purpose of the processing, the type of your Data that we keep, to whom we give it, how long we store it, whether automated decision-making takes place, but also about your other rights, such as correction, deletion of data, restriction of processing and filing a complaint with the Personal Data Protection Authority.
  • You have the right to correct inaccurate personal data. If you find that there is an error in your Data you can submit a request to us to correct it (eg correct a name or update a change of address).
  • You have the right to erasure/right to be forgotten. You can ask us to delete your data if it is no longer necessary for the aforementioned processing purposes.
  • You have the right to portability of your Data. You can ask us to receive the Data you have provided in readable form or ask us to pass it on to another controller.
  • You have the right to restrict processing You may ask us to restrict the processing of your Data pending consideration of your objections to the processing.
  • You have the right to object to the processing of your Data. You can object to the processing of your Data or withdraw your consent and we will stop processing your Data, unless there are other compelling and legitimate reasons that override your right.

In the event that you wish us to correct or delete data we have recorded, you can request this from us and we will accordingly correct or delete your data stored on the website.

How you can exercise your rights

To exercise your rights you can send us a relevant request, describing the right you want to exercise to the e-mail address info@sapfohouse.host with a description of your request and we will take care to consider it and answer you as soon as possible.

How we protect your data

We use a range of technical, organizational and administrative security measures and best practice techniques depending on the type of data processed. For example, the computer systems we use to store your data have access restrictions and cloud-based servers that use high-level disk encryption. Our website has an SSL encryption protocol. We use TLS and HTTPS encryption to protect your personal data when we transfer it over the internet.

We are committed to safeguarding your Personal Data. We have taken appropriate organizational and technical measures for the security and protection of Data from any form of accidental or unlawful processing. Security measures are reviewed and modified whenever deemed necessary. The processing of your Data in any way is permitted only to persons authorized by us, our employees and partners exclusively for the above mentioned purposes. We carry out regular audits and inspections to ascertain data security and the implementation of the Policy.

If you wish to contact for any issue related to the processing of your Data and the exercise of your rights, you can contact the email address info@sapfohouse.host

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